Return Policy:

We offer a 100% satisfaction guarantee on all My Baby Sam products. If for any reason you find any product unsatisfactory, you may send it back to us within 14 days for a full refund. We do not refund the cost of shipping for returned items.

To return an item, please mail back your package to the My Baby Sam return address on your package label with the following information:

• Your name
• Address
• Phone Number
• Reason for return

Any concerns about our products or services should be directed to our Customer Service Department at orders@mybabysam.com or by calling 904-247-7834.